bgb99 Privacy Policy — Your Information Is Protected

This privacy policy applies to all users of bgb99's services. By using the platform, you agree to the terms of this policy. If you disagree with anything, please contact us.

1

Introduction & Scope of Policy

bgb99 is a safe and reliable online betting platform operated for players in Bangladesh. We handle the personal information you provide while using our platform with great care and responsibility.

This privacy policy applies to bgb99's website, mobile version, and all related services. It describes:

What types of information we collect and why we collect it.
How collected information is stored and kept secure.
The circumstances under which information may be shared with third parties.
What rights you have regarding your information.
How cookies and tracking technologies are used.

bgb99 reserves the right to update this policy at any time. We will notify you in a timely manner of any significant changes.

2

The Information We Collect

During the registration and service process on the bgb99 platform, we collect the following types of information:

A. Information You Provide Directly

Full name, date of birth, and nationality.
Mobile number and email address.
Payment account details — such as your bKash, Nagad, Rocket, or Upay number (required for processing transactions).
National ID card or equivalent document details for identity verification.
Login credentials and account password (stored in encrypted form).

B. Automatically Collected Information

IP address and device identification details.
Browser type, operating system, and device model.
Time spent on the site, pages visited, and click data.
Transaction history, betting records, and gameplay data.
Data collected through cookies and similar technologies.

C. Information Received from Third Parties

Transaction confirmation data from payment gateway providers.
Verification data from fraud prevention service providers.

3

The Purpose of Using Your Information

bgb99 uses collected information for the following legitimate purposes:

Service Operation & Improvement

To create, verify, and manage accounts.
To complete financial transactions, including deposit and withdrawal processing.
To manage bonuses, promotions, and VIP benefits.
To improve platform performance and user experience.

Security & Compliance

To prevent fraud, money laundering, and unauthorized access.
To maintain responsible gaming guidelines, including age verification (21+).
To stay in compliance with applicable laws and regulations.

Communication & Support

To communicate with you via live chat, email, or other channels.
To send important account-related notifications and updates.
To inform you about relevant offers and promotions, with your consent.

4

Information Sharing & Disclosure

bgb99 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in specific circumstances:

Service Provider Partners

With payment providers such as bKash, Nagad, Rocket, and Upay — only the information necessary for processing transactions — and with game technology and platform infrastructure providers, on a limited and contractual basis.

Legal Obligations

If a court, regulatory body, or law enforcement authority makes a lawful request, information may be disclosed in accordance with applicable law.

Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance in such circumstances.

With Your Consent

For any purpose beyond those listed above, we will always obtain your explicit consent before sharing your information.

5

Information Storage & Security

bgb99 applies industry-standard technical and organizational measures to protect your information.

Technical Security Measures

All data transfers between your browser and our servers are secured through SSL encryption.
Passwords and sensitive financial information are stored using strong encryption algorithms.
System security is maintained through regular security audits and vulnerability testing.
Firewalls, intrusion detection systems, and secure data centers are used.

Data Retention Period

We retain your information only for as long as necessary. All relevant information is kept while your account is active. After an account is closed, certain information may be retained for a set period as required by legal obligations, dispute resolution, or fraud prevention.

Access Controls

Your personal information is accessible only to authorized bgb99 staff and contracted service providers on a need-to-know basis. All staff are required to comply with strict confidentiality agreements.

6

Cookies & Tracking Technologies

The bgb99 platform uses cookies and similar tracking technologies. These store small data files in your browser and are used for various purposes.

Types of Cookies & Their Purpose

Essential Cookies: Necessary for maintaining login sessions and ensuring security.
Functional Cookies: Used to remember your language preferences, game settings, and similar choices.
Analytical Cookies: Used to analyze platform usage patterns and improve service quality.

You can manage cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect some platform functionality.

7

Your Rights

As a user of bgb99, you have the following rights regarding your own information:

Right of Access: The right to know what information we hold about you and to receive a copy of it.
Right to Rectification: The right to request correction of inaccurate or incomplete information about you.
Right to Erasure: The right to request deletion of your personal information in certain circumstances, though legal obligations may mean not all information can always be deleted.
Right to Restrict Processing: The right to request that the use of your information be limited for specific purposes.
Right to Portability: The right to receive the information you have provided in a structured format.
Right to Object: The right to object to certain types of information processing.
Right to Withdraw Consent: The right to withdraw consent at any time for processing that is based on your consent.

To exercise these rights, contact us directly. We will process your request as quickly as possible.

8

Protection of Children & Minors

bgb99 is strictly a platform for adults (21+). We do not knowingly collect personal information from anyone under the age of 21.

Age verification is a mandatory step in the registration process. If we find that a minor has created an account, we will immediately close that account and delete the collected information.

We urge parents and legal guardians — if you find that a minor in your care is using our platform, please contact us immediately at [email protected].

9

International Data Transfers

bgb99 may work with servers or service providers located outside Bangladesh. For international data transfers, we ensure that:

The relevant country or organization maintains adequate data protection standards.
Appropriate contractual safeguards are in place before any data transfer.
The security of your personal information is maintained at the same level regardless of where it is transferred from Bangladesh.

10

Third-Party Services & Links

The bgb99 platform integrates services from payment gateways (bKash, Nagad, Rocket, Upay) and game technology providers. These third-party services have their own privacy policies.

bgb99 is not responsible for how these third parties handle information. Information you provide during payment or gameplay falls under the relevant provider's privacy policy. We advise you to read the privacy policies of these third parties yourself.

11

Changes to This Policy

bgb99 reserves the right to update or change this privacy policy at any time. When significant changes are made, we will:

Publish a notice on the platform.
Notify you through your registered contact details.
Clearly state the effective date of the new policy.

Continued use of the platform after a revised policy is published will be considered your agreement to the new policy. If you do not agree with the changes, you may request to close your account.

12

Applicable Law

This privacy policy is governed by applicable international data protection standards and the relevant regulations of the jurisdiction in which bgb99 operates.

For any dispute or claim relating to this policy, you should first try to resolve it by discussing it with bgb99's customer support. We are always committed to ensuring a friendly and effective resolution.

bgb99's Privacy Policy